Fault light or error code

Capture the exact information technicians need and complete only safe checks.

1. 01In SEMS+, open the affected station and tap Alarms. You can also open Device and select the inverter to view its active alarms.Mark done
2. 02Write down the exact alarm name, code and time. Take a screenshot and a clear photo of the complete inverter display or lights.Mark done
3. 03Check whether the street has a grid outage and whether the home still has power. Observe only—do not remove a cover.Mark done
4. 04Do not clear the alarm, change device parameters or repeatedly reset a breaker before the information is captured.Mark done
5. 05Create a ticket with the alarm screenshot, visible light pattern and whether backup circuits have power.Mark done