#47 AFR Fast 100, 2024

1300 239 296
Urgent help: No power or another urgent issue? Call Esena 1300 239 296
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Step-by-step guide

About 5 minutes

Download and use SOLARMAN Smart

Use SOLARMAN Smart to sign in, open your Hiconics plant and read the live energy flow.

Your official monitoring app

Download the right app for Hiconics

Use the app named in your Esena handover. These buttons open verified Apple App Store or Google Play listings.

SOLARMAN Smart

Hiconics customers use SOLARMAN Smart for monitoring and Wi-Fi setup.

Choose carefully: Hiconics customers use SOLARMAN Smart. SOLARMAN Business is for installers and distributors.

Before you start

Have the SOLARMAN Smart app, the email used by Esena for your invitation and the logger QR code or serial number ready.

  1. 01Download SOLARMAN Smart using the iPhone or Android button below. Customers use SOLARMAN Smart; SOLARMAN Business is for installers and distributors.
  2. 02Sign in with the customer email Esena used to invite you to the plant. If you have not received an invitation, contact Esena rather than registering the equipment again.
  3. 03If your plant is already listed, open it. If it is not listed, tap + → Add Plant → Scan QR Code. If scanning is unavailable, choose Manual Input and enter the logger serial number.
  4. 04Open the plant and use the Home or Overview screen to follow energy moving between solar, home, battery and grid.
  5. 05Open Devices, select the logger or inverter and check the last-updated time and any visible alarm. Do not change installer or commissioning settings.

ImportantUse SOLARMAN Smart only for customer monitoring. Do not use SOLARMAN Business or open installer and commissioning settings.

On-screen path

What to look for in SOLARMAN Smart

Hiconics customers use SOLARMAN Smart. If the plant is missing, ask Esena to share it rather than creating a duplicate.

  1. 1Open SOLARMAN Smart
  2. 2Sign in with Esena invite email
  3. 3Open your plant
  4. 4View Home / energy flow
Safe customer checksApps, internet, visible lights and clearly labelled switches.Stop for covers, wiring, battery cables or repeated breaker resets.

Still not sorted? We'll take it from here.

Send the details once. Your selected product and troubleshooting path are included so the team can start in the right place.