#47 AFR Fast 100, 2024

1300 239 296
Urgent help: No power or another urgent issue? Call Esena 1300 239 296
← Hinen guides

Step-by-step guide

10–15 minutes

Reconnect Hinen Wi-Fi

Reconnect a Hinen WiFi Logger in Hinen Solar, or follow the SOLARMAN branch if that is named in the handover.

Your official monitoring app

Download the right app for Hinen

Use the app named in your Esena handover. These buttons open verified Apple App Store or Google Play listings.

Hinen Solar

Use with the Hinen WiFi Logger.

SOLARMAN Smart

Use only when your Hinen handover names the SOLARMAN-compatible WiFi Module.

Choose carefully: Hinen Solar is for the Hinen WiFi Logger. SOLARMAN Smart is for the separate SOLARMAN-compatible WiFi Module.

Before you start

Turn off mobile data, enable phone Wi-Fi and Bluetooth, stand near the logger and have the home 2.4 GHz Wi-Fi password ready.

  1. 01Check the handover: Hinen Solar is for the Hinen WiFi Logger. SOLARMAN Smart is for the separate SOLARMAN-compatible WiFi Module.
  2. 02In Hinen Solar, sign in and tap Add inverter / add device. Scan the logger QR code, or choose Search logger and match its serial number.
  3. 03Choose the existing Esena plant when asked. Do not create a second plant.
  4. 04Select the home 2.4 GHz Wi-Fi, enter its password exactly and tap Next.
  5. 05Keep the phone near the inverter and stay on the page until configuration finishes, then tap Complete and refresh the plant.
  6. 06For SOLARMAN Smart, open Devices, select the logger and tap Networking Configuration. Confirm the home 2.4 GHz Wi-Fi, tap Start, join AP_XXXXX in phone settings, then return to the app.
  7. 07Allow up to 10 minutes for new data. If the logger signal cannot be found, confirm no other phone is connected; Hinen states the module can connect to only one phone at a time.

ImportantSome Hinen modules reject special characters in Wi-Fi passwords. Do not reset or remove the logger; create a ticket if the correct customer flow fails.

Official app screens

Match what you see before you tap

SOLARMAN Smart screens

Use these only when the Hinen handover names the SOLARMAN-compatible WiFi Module.

SOLARMAN Smart device selection screen
1 · Select the logger in Devices
SOLARMAN Smart home Wi-Fi confirmation screen
2 · Confirm the 2.4 GHz home Wi-Fi
Phone Wi-Fi settings showing a SOLARMAN AP network
3 · Join the AP_XXXXX logger network
Watch official helpHinen Solar app video guideOfficial Hinen walkthrough. Use it only when your system uses the Hinen WiFi Logger.
Safe customer checksApps, internet, visible lights and clearly labelled switches.Stop for covers, wiring, battery cables or repeated breaker resets.

Still not sorted? We'll take it from here.

Send the details once. Your selected product and troubleshooting path are included so the team can start in the right place.