Step-by-step guide
About 5 minutesSet up the Pylontech Force H3X/FH3X customer app
Find the verified app for your system, open the correct site and understand the energy-flow screen.
Your official monitoring app
Download the right app for Pylontech
Use the app named in your Esena handover. These buttons open verified Apple App Store or Google Play listings.
Choose carefully: Force H3X/FH3X customers need only the Pylontech app. The RESS web login and PylontechPro are not customer monitoring apps.
These are the customer steps for Esena-installed Pylontech Force H3X/FH3X systems. Use the one customer app named Pylontech.
- 01Install the one customer app named Pylontech from the official button above. Do not use PylontechPro or the RESS service portal.
- 02Sign up with the owner email, enter the verification code and sign in.
- 03Tap + New Plant, then scan or enter the device serial number.
- 04Complete the plant details and open the plant to view system status and energy information.
- 05If the serial is shown as invalid, stop and contact Esena. The installer plant prototype must be prepared before the customer can add it.
ImportantAn app showing old data or offline does not automatically mean the solar or battery has stopped. Check the physical system status from a safe distance.
On-screen path
What to look for in Pylontech
If the serial is shown as invalid, contact Esena—the installer plant prototype must be created first.
- 1Sign up / sign in
- 2Tap + New Plant
- 3Scan or enter device SN
- 4Confirm plant details
Official Pylontech resources