Step-by-step guide
10–15 minutesReconnect Pylontech Force H3X/FH3X Wi-Fi
Reconnect the Force battery to your home 2.4 GHz Wi-Fi from the customer app.
Your official monitoring app
Download the right app for Pylontech
Use the app named in your Esena handover. These buttons open verified Apple App Store or Google Play listings.
Choose carefully: Force H3X/FH3X customers need only the Pylontech app. The RESS web login and PylontechPro are not customer monitoring apps.
Have the Pylontech customer app open, your home Wi-Fi password ready and your phone close to the system.
- 01Open the Pylontech customer app and sign in.
- 02Open Device, then tap the three dots (...) in the top-right corner.
- 03Select Network Configuration.
- 04Select your home 2.4 GHz Wi-Fi network and enter the home Wi-Fi password carefully.
- 05Tap Save, Confirm or Apply, depending on the app version, and wait one to two minutes.
- 06Refresh the app and check that the device status and last-updated time return. If Network Configuration is not available or the device remains offline, create an Esena ticket with a screenshot.
ImportantUse the customer Pylontech app only. Do not use PylontechPro, the RESS service portal, installer commissioning screens or battery cables for Wi-Fi troubleshooting.
On-screen path
What to look for in Pylontech
Enter the home Wi-Fi password, save the change and wait one to two minutes before refreshing the device status.
- 1Open Device
- 2Tap three dots (...)
- 3Choose Network Configuration
- 4Select 2.4 GHz Wi-Fi
Official Pylontech resources