Step-by-step guide
About 5 minutesDownload and use iSolarCloud
Use Sungrow’s iSolarCloud app to open your plant, read live energy flow and check alarms.
Your official monitoring app
Download the right app for Sungrow
Use the app named in your Esena handover. These buttons open verified Apple App Store or Google Play listings.
Choose carefully: Use iSolarCloud for Sungrow customers. Do not create a second plant or use installer-only commissioning tools.
Install iSolarCloud from the official button above and have the owner email used at handover ready.
- 01Open iSolarCloud and sign in with the customer account already linked to your Sungrow plant.
- 02Open your existing plant and select Site Overview. If no plant appears, ask Esena to share it—do not create a duplicate plant.
- 03Check the last-updated time before relying on live values, then follow the energy flow between solar, home, battery and grid.
- 04Open the device or alarm details when a warning is shown and record the exact wording before attempting any restart.
- 05Use customer-visible monitoring screens only. Leave commissioning, grid-code, export-limit and firmware settings to Esena.
ImportantSungrow has different inverter and communication-dongle generations. iSolarCloud screen names can change between releases, but the customer path remains plant → Site Overview → device/alarm details.
On-screen path
What to look for in iSolarCloud
Use the plant already linked to your owner account; ask Esena to share it if missing.
- 1Open iSolarCloud
- 2Sign in to your customer account
- 3Open your plant
- 4View Site Overview
Watch official helpSungrow iSolarCloud resourcesOpen Sungrow’s current iSolarCloud app resources for owner monitoring and connection help.
Official Sungrow resources