#47 AFR Fast 100, 2024

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Step-by-step guide

About 5 minutes

Download and use the Tesla app

Use the official Tesla app to register your Powerwall, view energy flow and manage customer-visible settings.

Your official monitoring app

Download the right app for Tesla

Use the app named in your Esena handover. These buttons open verified Apple App Store or Google Play listings.

Tesla

The official customer app for Powerwall and Tesla energy products. Do not install Tesla One.

Choose carefully: Use the official Tesla app for Powerwall customers. Tesla One is for Tesla employees, certified installers and partners—not customer monitoring.

Before you start

Install the Tesla app and have the same email address used for your Tesla activation email ready.

  1. 01Download the official Tesla app from the button below and sign in with the Tesla Account email used at handover.
  2. 02Open your home energy site. If Powerwall is not listed, do not add a second system—ask Esena to share or link the existing site.
  3. 03Use the energy-flow screen to view solar, home, battery and grid. Live power is shown in kW; energy totals are shown in kWh.
  4. 04Check the battery percentage, Backup Reserve and the last-updated time before relying on the readings.
  5. 05Use Support in the Tesla app for Tesla-specific alerts, but send an Esena ticket as well so the installation team can coordinate the next step.

ImportantTesla One is an installer/partner app and is not the customer monitoring app. Leave advanced grid, export and commissioning settings to Esena.

On-screen path

What to look for in Tesla

Use the official Tesla customer app. Tesla One is for installers and partners.

  1. 1Open Tesla
  2. 2Sign in to your Tesla Account
  3. 3Open your energy site
  4. 4View power flow
Safe customer checksApps, internet, visible lights and clearly labelled switches.Stop for covers, wiring, battery cables or repeated breaker resets.

Still not sorted? We'll take it from here.

Send the details once. Your selected product and troubleshooting path are included so the team can start in the right place.