Step-by-step guide
5–10 minutesReconnect Tesla Powerwall Wi-Fi
Reconnect Powerwall to the home Wi-Fi network from the customer Tesla app.
Your official monitoring app
Download the right app for Tesla
Use the app named in your Esena handover. These buttons open verified Apple App Store or Google Play listings.
Choose carefully: Use the official Tesla app for Powerwall customers. Tesla One is for Tesla employees, certified installers and partners—not customer monitoring.
Have the Tesla app open, your home Wi-Fi password ready and your phone near the Powerwall/Gateway. Do not open equipment or reset a breaker.
- 01Open the Tesla app and select your home energy site.
- 02For first-time setup, choose Network Setup. For an existing connection, open Settings and choose Configure Wi-Fi.
- 03Select the home Wi-Fi network shown by the app and enter the router password carefully.
- 04Wait for the confirmation message, then return to the energy home screen and check the last-updated time.
- 05If the app cannot complete the connection, check that the home router is working and create a ticket with a screenshot. Do not use Tesla One or factory-reset the Gateway.
ImportantTesla’s customer Wi-Fi path is handled in the Tesla app. The exact screen names can vary by Powerwall, Gateway and app version; follow the label shown in your app rather than a generic inverter hotspot sequence.
On-screen path
What to look for in Tesla
Tesla’s exact menu wording can vary by Powerwall, Gateway and app version. Follow the customer path shown in the app.
- 1Open your energy site
- 2Tap Network Setup or Settings
- 3Choose Configure Wi-Fi
- 4Select the home network
Official Tesla resources