Step-by-step guide
About 5 minutesPylontech blackout and manual changeover
Use the customer-operated changeover only when it is clearly labelled for your Pylontech installation.
Need the Pylontech monitoring app? Open the app articleBefore you start
Confirm the outage is real, check the battery percentage in the Pylontech app and locate the labelled GRID / BACKUP changeover switch.
- 01Turn off high-load appliances such as ovens, air conditioners, pumps, kettles and electric hot water before using backup power.
- 02If your Esena handover says the changeover is customer-operated, follow the label exactly. Move the switch from GRID / NORMAL to BACKUP / INVERTER only as shown—never force it or open the switchboard.
- 03Wait for the backup circuits to energise, then use only essential appliances. The battery must have enough charge and the backup output has a limited capacity.
- 04Check the Pylontech app for battery SOC, backup or overload warnings. Do not reset the battery or disconnect battery cables.
- 05When grid power returns and is stable, return the changeover to GRID / NORMAL using the labelled sequence. If the label is missing, unclear or the circuits stay off, call Esena on 1300 239 296.
ImportantBackup depends on the Force H3X/FH3X configuration and the circuits connected to its backup output. Exact switch positions are installation-specific.
Official Pylontech resources