Step-by-step guide
About 5 minutesSOFAR status lights and visible indicators
Record what the SOFAR equipment is showing without trying to interpret or reset the system yourself.
Need the SOFAR monitoring app? Open the app articleBefore you start
Stand at a safe distance and have your phone ready. Do not open covers, touch cables or move electrical switches.
- 01Look at the visible SOFAR indicator or display and note whether it is off, steady or flashing.
- 02Write down the exact colour, flash pattern, wording or code. Do not guess what a colour means because indicator behaviour varies by model.
- 03Take one clear photo of the complete inverter or battery front, then a closer photo of the indicator or display.
- 04Check the SOFAR app for the same time, alarm or event and take a screenshot if one is shown.
- 05Create a support request with the model or serial number if safely visible, the light description and whether the home still has power.
ImportantSOFAR indicator meanings are model-specific. Esena or a qualified technician should interpret alarms and handle resets, isolation and wiring.