Step-by-step guide
About 5 minutesAlphaESS blackout and manual changeover
Use the customer-operated changeover only when it is clearly labelled for your AlphaESS installation.
Need the AlphaESS monitoring app? Open the app articleBefore you start
Confirm the outage is real, check battery SOC in AlphaESS and locate the labelled GRID / BACKUP changeover switch.
- 01Turn off high-load appliances such as ovens, air conditioners, pumps, kettles and electric hot water before using backup power.
- 02If your Esena handover says the changeover is customer-operated, follow the label exactly. Move the switch from GRID / NORMAL to BACKUP / INVERTER only as shown—never force it or open the switchboard.
- 03Wait for the backup circuits to energise, then use only essential appliances. The battery and backup output have limited capacity.
- 04Open AlphaESS and check battery SOC, backup status and any overload warning. Do not change safety, meter or installer settings or repeatedly reset a breaker.
- 05When grid power returns and is stable, return the changeover to GRID / NORMAL using the labelled sequence. If the label is missing, unclear or backup does not return, call Esena on 1300 239 296.
ImportantOnly circuits connected to the AlphaESS backup output will operate. The exact switch positions and waiting time are installation-specific.
Official AlphaESS resources